Finding the apartment is only half the move. San Antonio Second Chance Apartments offers a complimentary Move-In Concierge that helps you compare rates and set up CPS Energy, San Antonio Water System (SAWS), internet, renters insurance, moving services, and home security - so the logistics don't fall on you.
It's included with our free locating service and starts as soon as your lease is signed. Renters across San Antonio and surrounding areas like Converse, Schertz, and Live Oak use this service to cut hours off their move-in checklist.
What Our Move-In Concierge Covers
The hardest part of a move usually isn’t picking the apartment. It’s the dozen small things between lease signing and the first night in your new place - CPS Energy activation, SAWS water account, an internet install date, renters insurance that meets the community’s liability minimum, a truck or movers, and sometimes a home security system.
The SA Second Chance Apartments Move-In Concierge handles those home connection services for you, included at no charge with our free apartment locating service. Think of it as a utility concierge that coordinates every provider so you don’t have to.
Utility and Service Setup for Your Apartment
- Utilities: Step-by-step CPS Energy and SAWS account setup, including timing so service is live when you arrive.
- Internet: Side-by-side comparison of providers like Spectrum, AT&T, and Grande Communications for your address, with promo rates and install windows.
- Renters insurance: Quotes from standard carriers that match the community’s required liability limit.
- Moving and packing: Comparison of local truck rentals, packing services, and full-service movers with date availability.
- Home security: Comparison of monitored systems and self-monitored options from providers like Vivint, ADT, and SimpliSafe.
How Does the Move-In Concierge Process Work?
After your lease is signed, a Concierge Specialist reaches out within one business day. We confirm your move date, run the comparisons that matter to you, and schedule the activations or installs you choose. Whether you need help with utilities, internet, packing, or change of address tasks, we coordinate it from one inbox. You pay the providers directly for the services you select - we don’t take a cut.
For a step-by-step on the move-in setup, see our guide to setting up CPS Energy, SAWS, and internet for your new apartment.
How We Compare to Doing It Yourself
| Feature | On Your Own | SA Second Chance Concierge |
|---|---|---|
| CPS Energy & SAWS setup | Research timelines and call each provider | We guide you through both and coordinate timing |
| Internet comparison | Check each provider’s site individually | Side-by-side rates for Spectrum, AT&T, Grande |
| Renters insurance | Search carriers on your own | Quotes matched to your community’s liability minimum |
| Movers & packing | Browse reviews and request estimates | Curated options with date availability |
| Cost to you | Free (but hours of your time) | Free (included with our locating service) |
| Licensed oversight | None | TREC-licensed agents (Broker #562021-B) |
Ready to Move In?
If you’re already working with us through our free San Antonio apartment locating service, the Concierge handoff happens automatically after lease signing. Whether your new apartment is in Stone Oak, the Medical Center, Alamo Heights, or New Braunfels, the process is the same. If you’ve leased somewhere else and just need help with the move-in logistics, reach out and we’ll walk you through what we can coordinate.
